Mortgage Research Center, LLC Mortgage department,
VA mortgage Credit decision / Underwriting Indiana
We were working with - - to obtain a home mortgage where we were working to close on -/-/16. On -/-/16 the loan was denied. The reason given was my spouse was on - and her income was not stable after returning to work, with the same company she was been with for 17 years. She returned to work -/-/- and has been working full time since then. Therefore they would not use her income for verification of the loan process and we were denied. During her leave the Union created a new agreement where the pay was increased. We were told it was such a significant change that they can not use her income.
Mortgage Research Center, LLC customer in Indiana
Feb 16, 2016
* Source: CFPB Complaint Database
Mortgage Research Center, LLC response to complaint:
Closed with explanation
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