Rushmore Loan Management Services LLC Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Rushmore Loan Management Services LLC Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Arizona

My mortgage note was sold by B of A, who I was working on a modification with coming out of bankruptcy, to Rushmore Loan Management. My mortgage servicer is dual tracking me I have sent in at least - modification applications and numerous support documents. While under the guise of assisting me secure a modification of my loan they proceeded the entire time to push the foreclosure through as evidenced by filing dates on various documents. I need assistance because I want to keep my house. I fell behind because I am unable to work. I have secured a steady income stream and can afford modified payments now for at least two or more years. It has been more than thirty days since I was notified of my complete modification application and required documents being received and I still do not know the status of my request for assistance.

Rushmore Loan Management Services LLC customer in Arizona
Feb 16, 2016

* Source: CFPB Complaint Database

Rushmore Loan Management Services LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Rushmore Loan Management Services LLCComplaint HistoryComplaints5/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/20152/20163/20164/20165/20169/201610/201611/20161/20172/20173/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Rushmore Loan Management Services LLCLoan modification,collection,foreclosure100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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