Amex Prepaid card department,
Transit card Managing, opening, or closing account North Carolina
American Express Serve provided a free $50.00 Card when purchasing an iPhone at -. I used the money the same day and called several times to close the account. I was told the account was closed after dozens of hours and nearly a year later. Months later, I started getting emails that they now charge a $4.00 monthly fee and I now owe money on the card. I ca n't get them to close my account after trying many times for the past year.
Amex customer in North Carolina
Feb 15, 2016
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.americanexpress.com/ |
Phone | 800-528-4800 |
Address | P.O.Box 981540 El Paso TX 79998 |
Amex | |
Amex |
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