Fifth Third Financial Corporation Credit Card Complaint

Fifth Third Financial Corporation Credit card department,

Delinquent account Kentucky

My wife and I were offered a 0 % transfer from a local 5/3 branch on a credit card. ( I was a small business owner in 2010 and put a large amount on credit cards trying to save my company. I just want to clarify that we did not rack up this debt by spending irresponsibly ) When - ( my Wife ) spoke with the representative we were told that we would be expected to pay - a month in minimum payment, which we were both fine with, as we are trying to pay off this debt as quickly as possible. Coincidentally - was the first month that we went on vacation in 3 years, putting us in - when payment was due. - called our bank and had our " minimum payment '' plus an extra $50.00 totaling $350.00 applied to that card, but the bank put this money on


substantial penalty PLUS interest. - has been trying to clear this up with our local branch for over a month and I finally stepped in 2 days ago to see if I could figure out what is happening. during my multiple conversations with the payment research team ( who were very disrespectful and taunting ) I found out that in their system, any payment less than $640.00 a month was considered delinquent. which means that since we received our card, we have been delinquent. 5/3 never informed us of this and the only reason we found out was when we were in the process of pre approval to buy a home, at which point our lender informed us that this card and 5/3 not only have dropped my credit score - points in the last 3 months, but that we were now considered credit risks and no longer able to borrow from anyone unless this is cleared up. I also imagine that our credit rating is also going to spiral downward unless I pay $650.00 ( plus back fees ) a month plus interest for the next 3 years to these crooks. Since my credit rating is now in the gutter, and no bank would loan me money to get out of this hole that 5/3 dug for us and shoved us in to. We will attach files of correspondence and bills with our minimum payment due. Through this whole ordeal the people at 5/3 corporate have been difficult and uncooperative, bordering on insulting.