Santander Consumer USA Holdings Inc Consumer Loan Complaint

Santander Consumer USA Holdings Inc Consumer Loan department,

Vehicle loan Taking out the loan or lease Ohio

I had purchased a car from - - ( -, OH ) in late - and was provided a loan with Santander Consumer -. The salesman 's name is - -. The car blew its engine 45 days later and - - refused to pay for the repair. It cost me $2500.00 to repair the engine. I continued with the loan and had to defer the loan for 2-3 months due to job loss / unemployment. From this point, as I tried catch up on my loan, Santander counted the payments towards the interest accrued and did not reduce the principal. this persisted for a few months and I eventually told them to pick up the car and I am unable to make the payments. They sold the car, unknown price to me and have me owing $ - remaining balance. All in all, the - - 4 Yrs. of payments never reduced my principal. They do n't provide any documentation and had accelerated harassing calls. This company does unethical business and offers predatory loans where the principal is never reduced, initiate collections / repossession efforts and stiff the customer with unknown amounts of money and do n't provide the reasoning on how they arrived at the loan. In the end, I am stuck with a - - responsible for the Income to be filed in - with the -. I do n't think this is very fair and Santander should be held accountable.