PNC Bank N.A. Bank Account Or Service Complaint

PNC Bank N.A. Bank account or service department,

Checking account Making/receiving payments, sending money Massachusetts

I requested copies of cancelled checks that were used to make payments on a home equity loan owned PNC Bank. I made the request to a PNC customer service representative on - -, 2015 and got no response to date.. I need this information to use as evidence in a pending court case.