CarFinance Capital LLC Consumer Loan Complaint

Vehicle loan Managing the loan or lease

CarFinance Capital LLC Consumer Loan department,

Vehicle loan Managing the loan or lease Iowa

I took out a venicle loan in - with Car Finance.- I received monthly statements from them until approximately -, -, at my previous address in -. In -, -, I moved to - and have sent my payment every month since then along with a letter advising of my address change ( see attached letter ). I have also contacted them by phone to advise of the address change several times. To date, I have never received a statement at my new home address. All I am asking for is a monthly invoice to be sent to me, and it seems impossible to get this from Car Finance.- I have delapyed sending my payment in at times as I was hoping to get an actual invoice from them, so I think that any late fees I may have incurred since - - should be refunded.

CarFinance Capital LLC customer in Iowa
Feb 05, 2016

* Source: CFPB Complaint Database

CarFinance Capital LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CarFinance Capital LLCComplaint HistoryComplaints7/20149/20141/20153/20154/20158/20159/201512/20152/20166/20167/20168/201600.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CarFinance Capital LLCManaging the loan or lease100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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