Bank of America Money Transfers Complaint

International money transfer Other service issues

Bank of America Money transfers department,

International money transfer Other service issues North Carolina

Bank of America has instituted -, a feature that requires you to have a US cell phone to receive a text message in order to process certain transactions. The issue I am having is that I am currently living abroad, and hence do not have domestic cell phone service. This is preventing me from requesting wire transfers in excess of $1000.00, and thus can not pay my rent. Their solution is to send the money in - separate wire transfers, allowing them to charge me $35.00 twice for each transfer. In other words, by limiting my wire transfer amount ( in the name of security ) Bank of America is effectively doubling their profit. I have contacted them to have this feature removed, and they refused.

Bank of America customer in North Carolina
Feb 04, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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