Citibank Credit Card Complaint

Privacy

Citibank Credit card department,

Privacy California

Best buy credit card Citibank refuses to allow me to opt out and provide a copy of my choices. I have requested this 3 times and they refuse to comply.

Citibank customer in California
Feb 03, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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How Citibank handles Privacy complaints

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints1/20124/20125/20126/20127/20129/201210/201211/20125/20136/20138/201310/201311/201312/20131/20142/20144/20145/20146/20147/20148/201410/201412/20141/20153/20154/20156/20157/20158/20152/20165/20166/201611/201612/20161/20172/20170123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankPrivacy74.6%8.5%10.2%6.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AveragePrivacy0.5%11.4%6.6%3.3%4.3%73.9%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosed with monetary reliefClosed with explanationSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
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