Round Point Mortgage Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Round Point Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Texas

My loan was sold to them this past month, and I 've been trying to get a hold of them to inquire steps and billing in order to make my first payment. It seems that they have been ignoring my calls, emails, etc. I want to think this company is honest but i 'm finding it hard to think they are. My accounts have been locked, and when I call I 've been on hold for over an hour.

Round Point Mortgage customer in Texas
Feb 01, 2016

* Source: CFPB Complaint Database

Round Point Mortgage response to complaint:
Closed with explanation

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