Financial Asset Management Systems, Inc. Debt Collection Complaint

Non-federal student loan Communication tactics called after sent written cease of comm

Financial Asset Management Systems, Inc. Debt collection department,

Non-federal student loan Communication tactics Called after sent written cease of comm California

- hired Financial Asset Management Systems ( " FAMS '' ) to collect on a student loan. Under Consumer Financial Protection Bureau ( " CFPB '' ) complaint number -, FAMS stated that they did not contact me after - -, 2015, which was a flagrant lie and a flagrant violation of the Fair Debt ColIections Practices Act. I have attached a letter from FAMS where they confirmed they tried to call me on - -, 2015, even though they had received a written cease and desist letter from me in - 2015 and another one in - 2015. Both of which were logged in the CFPB complaint system and were in writing. In addition, FAMS again lied under complaint number -, where they stated they had n't contacted me after - 2015, which was another lie, as I have the phone records of FAMS calling me on - -, 2015, in addition to FAMS ' own written confirmation that they contacted me on - -, 2015. FAMS is engaging in deceptive debt collection practices, and their frequent misrepresentations are flagrant violations of the Fair Debt Collections Practices Act. In addition, their contact and their harassment after I had sent them written cease and desist letters has caused me severe emotional distress and health related issues.

Financial Asset Management Systems, Inc. customer in California
Jan 29, 2016

* Source: CFPB Complaint Database

Financial Asset Management Systems, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Financial Asset Management Systems, Inc.Complaint HistoryComplaints1/20143/20145/20146/20147/20149/201412/20141/20152/20154/20156/20159/201510/20151/20168/201610/20162/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Financial Asset Management Systems, Inc.Communication tactics5.6%83.3%11.1%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics4.2%71.5%1.6%20.3%0.3%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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