Credit Bureau of Napa Debt Collection Complaint

Medical Cont'd attempts collect debt not owed debt was paid

Credit Bureau of Napa Debt collection department,

Medical Cont'd attempts collect debt not owed Debt was paid New York

I paid - medical bills on - - -, for - medical services at the - of - - hospital, -, with - - -. The - medical services were on -/-/- and -. The bills were for $810.00 and $470.00. I paid these bills in full via a debit card transaction on -/-/-. This was after I had a conversation with Chase Receivables who informed me that the bills were unpaid - and I promptly paid the bills. Despite this I have continued to receive REPEATED harassing calls from Chase Receivables saying I still owed the money, despite my telling them that I have paid the bills. This is both intolerable and totally unacceptable. I attach a receipt for payment from the hospital and a screen grab of my debit card transaction paying the bill.

Credit Bureau of Napa customer in New York
Jan 29, 2016

* Source: CFPB Complaint Database

Credit Bureau of Napa response to complaint:
Closed with explanation

Consumer disputes how Credit Bureau of Napa handled their complaint

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