Hewitt-Capital Debt Collection Complaint

Payday loan False statements or representation indicated shouldn't respond to lawsuit

Hewitt-Capital Debt collection department,

Payday loan False statements or representation Indicated shouldn't respond to lawsuit Texas

I received a call this morning from a group that identified themselves as a courier service that wanted to make sure that someone would be available at my home to receive legal documents. When I asked what legal documents the person was referring to they let me know that they would have to transfer me to Hewitt Capital who had more information on the situation. -, the representative for Hewitt Capital let me know that - - - was seeking a civil suit against me for a remainder owed on a payday loan from - of 2015. When I just spoke with - she let me know that her company was not a debt collection company and that was why she failed to let me know that her call was an attempt to collect a debt. It was my understanding from our conversation that she was representing Hewitt Capital in a civil suit being levied against my by - - -. However, Instead of providing me with just that detail - told me that I could resolve the Civil Suit by taking care of the remaining balance due with a credit or debit card over the phone with her. I gave my information to avoid any further possibility of a civil issue and - told me that the suit would be cleared immediately.

Hewitt-Capital customer in Texas
Jan 28, 2016

* Source: CFPB Complaint Database

Hewitt-Capital response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Hewitt-CapitalComplaint HistoryComplaints3/20147/20148/201412/20145/20156/20151/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Hewitt-CapitalFalse statements or representation85.7%14.3%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFalse statements or representation2.1%13.4%3.9%2.6%77.5%0.6%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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