Wells Fargo Credit Card Complaint

Billing disputes

Wells Fargo Credit card department,

Billing disputes California

I hired - over the phone, I waited til Tuesday because that was - day they said I can get an am delivery. ... they called me at - and told me dumpster would be there soon and got me to sign contract over the phone ... .. I called at - - and I was told dumpster would not be there untill - - ... .. I had to hire different dumpster company. ... - is charging - dollars for cancelation fee ... .. - different people lied to me knowing the truck was n't coming to get me to sign contract ... ... I just needed a -, I had - men I was paying that were just waiting .... when I told - at - - I was gon na cancel there - dollar fee on my credit card he laughed at me. .... I was scammed

Wells Fargo customer in California
Jan 29, 2016

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells FargoComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201512/20151/20162/201605101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells FargoBilling disputes1.6%56.6%24.5%6.5%4.6%6.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling disputes0.1%6.4%4.6%3.9%0.8%32.3%51.5%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
john.shrewsberry@wellsfargo.com
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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