BMO Harris Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

BMO Harris Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Kansas

Last month after - and before - a voicemail was left for me on a co-workers line by a representative of BMO Harris Bank. My supervisor listened to the voicemail because my co-worker was out of the office and she gave me the message. I called BMO that day and told a representative what had happened and that I could not get these types of phone calls at work. I wanted to talk to whoever it was that had called, but after putting me on hold for over 10 minutes I had to hang up, since I was at work. This morning my co-worker hands me message slip. BMO has again called me at work and left a voicemail on my co-workers line. When that line is automatically answered it 's very clear about who you leaving a message for. It should be clear to the BMO representative that you will not get to my voicemail to leave me personally a message if you call after our work hours.

BMO Harris customer in Kansas
Jan 28, 2016

* Source: CFPB Complaint Database

BMO Harris response to complaint:
Closed with explanation

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