PNC Bank N.A. Bank Account Or Service Complaint

Checking account Using a debit or ATM card

PNC Bank N.A. Bank account or service department,

Checking account Using a debit or ATM card Illinois

My debit card was compromised on -/-/- for over $300.00 on - different transactions. I was then promptly charged - overdraft fees. But before those even, I had enough money to cover - transactions on -/-/-. I paid a cable bill for $170.00 online and then made an atm withdrawal for $60.00 which according to my ledger at home and online I would have had $9.00 left. The bank charged me - overdraft fees for those - particular transactions when I clearly was not overdrawn. This whole fiasco was unnecessary and has caused this single parent unwanted stress and inability to care for my kids the way I have been able to up until now.

PNC Bank N.A. customer in Illinois
Jan 28, 2016

* Source: CFPB Complaint Database

PNC Bank N.A. response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3PNC Bank N.A.Complaint HistoryComplaints1/20164/20165/20166/20167/20164/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PNC Bank N.A.Using a debit or ATM card90.0%10.0%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card2.7%63.3%24.6%4.4%1.5%2.1%1.2%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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