PNC Bank N.A. Credit Card Complaint

PNC Bank N.A. Credit card department,

Closing/Cancelling account Indiana

My credit card from PNC Bank Credit Card was compromised when - had a security breach ... I was notified from PNC Bank that they would be sending me a new credit card in -/-/-, to replace the old credit card that may have been compromised from the target breach at the end of - - ... I also spoke to them at this time about making a payment and they told me to hold off until I received the new credit card ... .I was supposed to receive the new card in -/-/-, however, I did n't receive the new card until -/-/-, almost a month and a half later ... .Once I received the new card I immediately called PNC Bank to activate the new card to replace the older one ... I ask the representative at the time if the account was open and activated and he stated that it was, however, at the time I talked to this representative, it had already been closed by PNC Bank ... The rep told me to set up a payment in the next week or so since the account was running behind due to PNC Bank mailing out the


I had been a customer all my life at PNC ... .PNC also charged late fees and over the limit fees, how convenient, while I was waiting for the new card to arrive ... At that point I called PNC, and they said the person I needed to speak with about this problem was in a different department, and a person would call me to speak about this in 72 business hrs ... .I never received a phone call from PNC, after I called in several times about the credit card ... .At this time, I have - credit cards, - showing up on my credit reports, -, -, and -, and this is in direct violation of the fair credit reporting act, since PNC failed to call me back to discuss my credit card being compromised, and that they would be using negative information in my credit reports ... They also state in credit reports that we came up with a resolution, then I disputed this, simply not true ....