PayPal Holdings, Inc. Credit Card Complaint

Advertising and marketing

PayPal Holdings, Inc. Credit card department,

Advertising and marketing Georgia

PayPal has " simplified '' their PayPal Credit process to the point that it 's very difficult to understand that - is applying for credit. I was assessed a $25.00 late fee on an account that I did n't even know I owned! They cite terms and conditions ... but the real issue is that their process is so frictionless that it 's hard to know it 's there ... .it 's not about T 's & C 's. I have closed my credit account ( and my wife closed hers ), and filed a complaint with them. But it seems to me that the seedy operations for which you have already fined them is continuing.

PayPal Holdings, Inc. customer in Georgia
Jan 18, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3PayPal Holdings, Inc.Complaint HistoryComplaints1/20163/201600.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPal Holdings, Inc.Advertising and marketing75.0%25.0%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAdvertising and marketing0.4%62.4%12.3%19.9%1.3%3.4%0.3%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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