PayPal Holdings, Inc. Bank Account Or Service Complaint

Other bank product/service Using a debit or ATM card

PayPal Holdings, Inc. Bank account or service department,

Other bank product/service Using a debit or ATM card Illinois

I made - purchases with my PayPal - - - for wine " futures '' - wines which I pay for now, that will be delivered up to 2 years later. Unfortunately, the merchant, - filed for Chapter - Bankruptcy protection ( during the 2-year waiting period ) on - and wo n't be shipping the wine to me. I have neither received the product, nor a refund from -. PayPal - - - is refusing to issue a refund, stating that they only have - from the date of the transaction, to start a dispute. Unfortunately, the clock should start after the product was supposed to be delivered, not after the initial transaction. - - - wines are often purchased as " futures '' two years in advance of receipt.

PayPal Holdings, Inc. customer in Illinois
Jan 18, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3PayPal Holdings, Inc.Complaint HistoryComplaints1/20163/20166/20167/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPal Holdings, Inc.Using a debit or ATM card77.8%22.2%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card2.7%63.3%24.6%4.4%1.5%2.1%1.2%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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