Google Inc. Money Transfers Complaint

Domestic (US) money transfer Money was not available when promised

Google Inc. Money transfers department,

Domestic (US) money transfer Money was not available when promised North Carolina

I transfer money using google wallet service to my boyfriend. I was giving the chance to the review the transaction before submitting it. The transaction said it would be completed within 24 hours. It has now been for days and the money has already been taking out of my account but my boyfriend has yet to receive it. I call the google wallet service everyday since the transaction and they tell me something different every time

Google Inc. customer in North Carolina
Jan 18, 2016

* Source: CFPB Complaint Database

Google Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Google Inc.Complaint HistoryComplaints10/201312/20142/201510/201511/201512/20151/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Google Inc.Money was not available when promised71.4%28.6%Closed with explanationUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMoney was not available when promised1.2%75.8%14.4%6.1%1.4%1.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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