Wells Fargo Mortgage Complaint

FHA mortgage Settlement process and costs

Wells Fargo Mortgage department,

FHA mortgage Settlement process and costs North Carolina

Wells Fargo created an elaborate guide for how to produce missing documents to foreclose on homeowners, according to a lawsuit that has caught the attention of state and federal regulators. The bank denies wrongdoing, but the allegations rekindle claims that lenders, including Wells Fargo, used forged and shoddy paperwork during the recession to quickly foreclose on struggling homeowners, a practice known as " robo-signing. '' Those charges led to a $25.00 - national mortgage settlement that was supposed to put an end to such abusive practices, but bankruptcy lawyer - - says nothing has changed. In the course of defending a New York homeowner facing foreclosure, - said she found a - manual instructing Wells Fargo lawyers how to process foreclosures when a key document, known as an endorsement, is missing. Lenders need endorsements to prove that they own the mortgage, before they can foreclose on a homeowner. The manual, reviewed by -, outlines steps for obtaining the missing document after the bank has initiated foreclosure proceedings. It also lays out what lawyers must do in the event of a lost affidavit or if there is no documentation showing the history of who owned the loan, paperwork the bank should


said. It happened so often to her and other consumer lawyers that they started to call paperwork " ta-da '' documents, she said. Officials at Wells Fargo would not comment on - 's case in federal court but confirmed the existence of the manual. Company spokeswoman - - said that the pages provided to Wells Fargo by the -, which first reported the story, appear legitimate but that the bank has not " reviewed the complete document or every line of the section provided to confirm its authenticity entirely. " - explained that the company updated the manual in the midst of the investigation that led to the national mortgage settlement to help its lawyers keep pace with changing laws, regulations and foreclosure procedures. What 's more, the procedures laid out in the manual are legal, she said. " What 's so unfortunate here is the exaggeration on behalf of litigation, '' - said. " There are a number of procedures in place and triple checking before a foreclosure is brought. This is a misrepresentation of facts. '' Banking lawyer - - at - - said the law does allow lenders to endorse notes after filing for foreclosure. He said lenders can transfer ownership of a mortgage by filling out the endorsement or leaving a blank endorsement. " All you have to do is have a note endorsed in blank. ... The reason why is because the note could be sold to a few more people, '' he said. " The bearer of the note still has the right to enforce it. " Within days of - filing suit last week, the office of New York Attorney General - - and the New York State Department of Financial Services requested a copy of the manual. Neither office has launched a formal investigation, but they are reviewing the document, according to people familiar with the matter who were not authorized to speak publicly. - said she was also contacted by the Consumer Financial Protection Bureau and the monitor for the national mortgage settlement, both of which declined to comment for this article. A fifth agency, the Justice Department 's U.S. Trustee Program, which oversees bankruptcies, could not be reached for comment. In the past year, Wells Fargo 's mortgage servicing practices have run afoul of New York authorities.

Wells Fargo customer in North Carolina
Jan 16, 2016

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo handled their complaint

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http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
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