Citibank Debt Collection Complaint

Credit card False statements or representation indicated committed crime not paying

Citibank Debt collection department,

Credit card False statements or representation Indicated committed crime not paying Kentucky

California - - - - - called and stated that my mother owed them money from a debt years ago. If we did n't pay they would take us to court. they had a case number and stated that sent letters to service her. They had all of her infomation. Everything from SSN address, account numbers. They even gave her a confirmation letter and web site - They took over $1600.00 from her. This is a scam. They are not real. i tried to call them back to cancel the transaction and they gave me the run around

Citibank customer in Kentucky
Jan 15, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints8/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20165/20166/20169/201611/20162/20170102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankFalse statements or representation0.8%82.0%10.5%6.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFalse statements or representation2.1%13.4%3.9%2.6%77.5%0.6%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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