Credit Acceptance Corporation Consumer Loan Complaint

Vehicle loan Shopping for a loan or lease

Credit Acceptance Corporation Consumer Loan department,

Vehicle loan Shopping for a loan or lease West Virginia

I am a - yr old woman on social security. In 2013 I applied to credit acceptqnce for a car acceptance for a $10000.00 dollar car loan. I swear I agreed to an 8percent finance fee ; they now claim I owe on an 18 percent loan! They call my phone every 1/2 hour from - till - every day I feel they are a " preditary lending group ''. And they 're preying on seniors & the poor. Are there any other complaints about this company/ And how can I find out about joining in on them? And how can I get this harassment to stop? It is starting to affect my health ( nerves ). I hate to hear my phone ringing Please advise me & warn others of this credit acceptance company I haver already paid what the car cost & am being harassed for the amount they say is finance charges. Thanks for any advice offered.

Credit Acceptance Corporation customer in West Virginia
Jan 14, 2016

* Source: CFPB Complaint Database

Credit Acceptance Corporation response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Credit Acceptance CorporationComplaint HistoryComplaints5/20139/201310/201311/20139/201411/20141/20152/20153/20157/20158/20159/201510/20151/20163/20167/201611/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Credit Acceptance CorporationShopping for a loan or lease76.5%5.9%17.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageShopping for a loan or lease1.8%86.5%1.3%7.8%0.2%0.7%1.0%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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