PayPal Holdings, Inc. Bank Account Or Service Complaint

Other bank product/service Deposits and withdrawals

PayPal Holdings, Inc. Bank account or service department,

Other bank product/service Deposits and withdrawals Ohio

I recently switched 100 % of my payment transactions to paypal. On - - my account was limited. They asked me to verify information and I did and the limitation was then limited. On - - another limitation was added again asking me to confirm my information, I did and again the limitation was lifted. On - - once again my account was limited asking me to verify additional information which I did and the lifted the limitation and then added a rolling reserve to my account. I was told that it would have a 18 % rolling reserve added to each transaction for 60 days but would have a max. The max withheld amount was never provided. It is now at in excess over $12000.00 withheld of my funds. I have sent emails, made numerous phone calls and one person sends me to the next and I am not getting any answers other than being shuffled around. I did reecive a personal email from a paypal represinative that I spoke to for a lengthy time stating he spoke to someone and they denied to release the funds. I find the amount of money they are holding to be more than excessive and abusive. The release schedule has not worked by providing me with any information, I can not speak to anyone that can help with the extreme and urgent matter. Furthermore the money in which they are holding over $12000.00 currently is not back by the FDIC. I want the funds released. They have no rights to my funds or to hold them and not so much as be able to respond to me or provide me with accurate information.

PayPal Holdings, Inc. customer in Ohio
Jan 14, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with explanation

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