Other (i.e. phone, health club, etc.) False statements or representation attempted to collect wrong amount
CCS Financial Services, Inc. Debt collection department,
Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount Florida
I paid Credit Collection Services ( CCS ) for a delinquent payment to - for $310.00 on - -, 2015. The payment was processed and deducted from my account on - -, 2015. When I called CCS to inquire why the payment had not been reflected on my credit report they responded that they did not own the account at the time of payment, however, the check was cashed and processed by CCS. If they did not own the account, why did they cash the check nor inform me of this information. After writing to them, they have processed a refund check for the entire amount.
CCS Financial Services, Inc. customer in Florida
Jan 11, 2016
* Source: CFPB Complaint Database
CCS Financial Services, Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.ccsfinancialsystems.com/ |
Phone | (800) 520 8827 |
[email protected] | |
Address | PO BOX 60550 Harrisburg PA 17106 |
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