CCS Financial Services, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) False statements or representation attempted to collect wrong amount

CCS Financial Services, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount Florida

I paid Credit Collection Services ( CCS ) for a delinquent payment to - for $310.00 on - -, 2015. The payment was processed and deducted from my account on - -, 2015. When I called CCS to inquire why the payment had not been reflected on my credit report they responded that they did not own the account at the time of payment, however, the check was cashed and processed by CCS. If they did not own the account, why did they cash the check nor inform me of this information. After writing to them, they have processed a refund check for the entire amount.

CCS Financial Services, Inc. customer in Florida
Jan 11, 2016

* Source: CFPB Complaint Database

CCS Financial Services, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CCS Financial Services, Inc.Complaint HistoryComplaints7/201311/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201412/20141/20153/20156/20157/20158/20159/201510/20151/20165/20166/20167/20168/20169/201610/201612/20163/20178/20171/20184/20185/201812/20186/20198/201912/20190123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CCS Financial Services, Inc.False statements or representation82.8%1.6%15.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFalse statements or representation2.1%13.4%3.9%2.6%77.5%0.6%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact CCS Financial Services, Inc.

http://www.ccsfinancialsystems.com/
(800) 520 8827 
Clientservices@ccsfinancialsystms.com
PO BOX 60550
Harrisburg PA 17106

Loading similar complaints