BMO Harris Mortgage Complaint

BMO Harris Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Texas

My Mortgage with - was sold to BMO Harris Bank in - of -. I have never had an escrow account as part of my loan agreement as I originally paid 20 % against the sale value of my house. After my mortgage was transferred I continued to pay my monthly payments as usual until I received a statement in - of - where it indicated that BMO Harris paid my year end property taxes and Homeowners insurance. On top of that they paid - dollars more against my property taxes then the actual cost. All property taxes were current and on top of all this I had paid my property taxes and Homeowners insurance as well. BMO Harris never told me nor should they have ever paid my taxes or homeowners insurance. As a result of BMO Harris paying my taxes and insurance they have now issued me an adjusted statement stating that my escrow account is $26000.00 in arrears and that they are adjusting my monthly mortgage payment to address the escrow shortfall. My new monthly payment would now be in excess of $6700.00 per month. I have been in contact with both their customer service department and


to fix it and get their money back from both the - and insurance company. My mortgage payment is out withdrawn from my bank account around the - of each month and as of - -, - they started withdrawing the $6700.00 from my account which now has created serious financial difficulties for me. The bank is in breach of their fiduciary responsibilities and perhaps other laws that I am not privy to however I need this remedied. BMO Harris has been woefully non responsive in trying to resolve this and it would appear they just keep putting me off. Next step is legal.