Heartland Payment Systems Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer received bad information about my loan

Heartland Payment Systems Student loan department,

Non-federal student loan Dealing with my lender or servicer Received bad information about my loan Wyoming

I have a student loan from - - - University being collected by ECSI. I have paid on the loan since 2008. I went through unemployment and then entered school full time. I am in school at - - University for a - in - -. ECSI has received all of the deferment paperwork for in school status. They contact me every other month at least to tell me I am due for payments. Then they send me emails that I am in deferment. The website states I am in deferment but it also shows I have payments due. I am trying to buy a house and I looked at my credit tracker. ECSI sent me an email in late - that I am in deferment from - to - Then they reported me 30 days late to the credit bureau on my account on - -.

Heartland Payment Systems customer in Wyoming
Jan 07, 2016

* Source: CFPB Complaint Database

Heartland Payment Systems response to complaint:
Closed with explanation

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