FNIS (Fidelity National Information Services, Inc.) Bank Account Or Service Complaint

FNIS (Fidelity National Information Services, Inc.) Bank account or service department,

Checking account Account opening, closing, or management New Jersey

Hello, I went into - - - to pen an account, and I was caught off guard when the banker asked me if I was in the military.I responded no, because I have never been in the military nor do I ever plan to be. Two days later I went to - Bank and attempted to open an account and I was advised that there is a theft alert on my social security number.I immediately went into to panic mode as I am moving out of the state - in five months and do not need this stress. I immediately thought my identity had been stolen, I then went home and called -. - stated that they have no report of identity theft. I then called - who explained that there if an - - freez on my social security number.The representative then apologized because clearly I am not on - - and the addresses did not match up with whomever actually needs the freeze, and gave me a resolution to solve this issue with experian only. - - - stated this - - report came from CHE- SYSTEMS. I am requesting this be removed as I am and have never been in the military. I think this is huge mistake for the person who needs there info protected because that means his info is not frozen as he requested and its a huge inconvenience towards myself.If necessary I can provide verification of that. Chex systems also has a prior address incorrect, it has been documented as - - - -, - Nj - when the correct address is - - - - -, - Nj -.