First National Bank of Omaha Bank Account Or Service Complaint

First National Bank of Omaha Bank account or service department,

Other bank product/service Account opening, closing, or management Colorado

First National Bank Omaha - horrible customer service. Of course - they are the BANK so they are always right. I am only the customer confused by the inundation of unwanted offers and e-mails from the BANK. So decided to try an offer - a balance transfer from - -. I wanted to transfer $200.00 using their " no transfer fee '' offer. Apparently I used the wrong check and was charged $10.00 on a $200.00 transfer. Usurous. That is an instant 5 % penalty. They were VERY unsympathetic. They got my $10.00 for that tiny transfer! High fives!!!


to - with what I wanted. They also misclassified the transfer as dept store/ retail - not a balance transfer from another card. But they are the BANK and always right. Note the unsympathetic response. Here is the classification they claim is correct : -/-/- -/-/- BALANCE TRANSFER - FNBO Retail/Department Stores $200.00 -/-/- -/-/- BAL TRAN FEE - - Retail/Department Stores $10.00 This was a transfer from - - business cards so we can clearly see that the BANK did everything correctly. The classification of the transfer is my fault. Somehow. How do my balances increase when I have n't made any charges - I 'll include on example, there are others. Charge Summary - 2015 Purchases 13.99 % ( v ) $670.00 - $7.00 -/-/- PR Special 9.99 % ( v ) $620.00 - $5.00 -/-/- BT Special 5.99 % ( f ) $490.00 - $2.00 Charge Summary - 2015 Purchases 13.99 % ( v ) $670.00 - $7.00 -/-/- PR Special 9.99 % ( v ) $620.00 - $5.00 -/-/- BT Special 5.99 % ( f ) $550.00 - $2.00 How did the balance increase from $620.00 to $620.00 when I had made NO charges. This BANK is horrible. -