American Credit Acceptance, LLC Consumer Loan Complaint

Vehicle loan Managing the loan or lease

American Credit Acceptance, LLC Consumer Loan department,

Vehicle loan Managing the loan or lease Maryland

American Credit Acceptance repossessed vehicle -/-/- ; loan was current. Video recording of automated system. Demanded repo fees and late fees w/o 10 day discretionary notice ( informed them they were not entitled ). Made fraudulent entries in account payment history to reverse repo fees ( demanded monies be returned to me ). Recovery agent demanded add'l $370.00 to release vehicle. - - - - - packed purchase price of loan & added $1500.00 cash down payment to purchase price of vehicle. Credit report indicates " pays as agreed '' ; another agency has a 60 day delinquent entry ( 2 months prior entry states payment on time ) next month reported 30 days delinquent. Simple Interest Loan ; several payments of $280.00 applied $20.00 to principal or $0.00 to principal. As of - - total payments $ -/Interest posted $ -/Principal posted $1100.00.

American Credit Acceptance, LLC customer in Maryland
Jan 04, 2016

* Source: CFPB Complaint Database

American Credit Acceptance, LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3American Credit Acceptance, LLCComplaint HistoryComplaints1/20133/20135/20136/20138/20131/20147/20148/201410/201411/201412/20141/20152/20153/20155/20156/20157/20158/20159/201511/201512/20151/20163/20164/20166/20167/201610/201601234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3American Credit Acceptance, LLCManaging the loan or lease60.5%18.4%7.9%13.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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