JPMorgan Chase Credit Card Complaint

JPMorgan Chase Credit card department,

Advertising and marketing California

I went in to - to view hotels for the night -. The prices were a bit on the high side, but I saw an advertisement for a Chase Co-branded card that advertised a statement credit of $50.00. The advertisement showed the price of the room I was interested in booking, the statement credit, then showed the price of the hotel room with the statement credit applied. This made more sense to my budget, when coupled with the promise of triple rewards points, and the price of the hotel going toward $1000.00 in spend needed to get me to the - free hotel rooms ( which I could use toward my upcoming honeymoon ), it made more sense. I applied and was approved for the credit card. When I clicked to return to the booking phase of my hotel purchase, it did not apply my hotel purchase to the credit card, no account number. I called into cardmember services who informed me that there was nothing that they could do. They suggested that I call back the next day and maybe the employees could help me call into - to book the room. I did, and they did not. Multiple


stay, and it will not go toward my $1000.00 required spending to get my - free hotel nights or my - bonus points for adding my fiance as an authorized user. Chase comes out ahead while I ran my credit for a card that is not going to help me in the ways the advertisement suggested. At this point, it is hard to put a dollar amount on what Chase falsely advertised. If I do n't reach my $1000.00 in spend in 3 months I will miss out on my - free hotel nights. This is at least $600.00 with -, not to mention a potential - night ( $300.00 ) with the - earned for adding my fiance as an authorized user. Plus my plans are now changed because of not being able to book the hotel room at the price that was advertised.