DCN Holdings Inc. Debt Collection Complaint

DCN Holdings Inc. Debt collection department,

Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount New Jersey

- - forwarded - cases for collection against - - - and - - - On - - -. - amount of $7400.00 and for -. - $7700.00 to Accounts Receivable Collection Agency. For - - - the amount of $6500.00 was sent to us and received the check from him on -/-/2015, and deposit the check on -/-/2015. This check was paid before we sent - - - to the collection agency. Since the check -. sent in showed the -. - home address, we applied this amount to -. - account only to be notified by - that the check was to be under his account. So we changed -. - Invoice showing this amount as paid. Please see attached check and deposit slip for detail. Collection agency is claiming for this amount which they have no right to do so.


email on the same day to cancel this transaction. In the agreement that we signed, states if we submit an invoice and cancel it, they can charge us 10 % of the total bill. That is not an issue. The collection agency only collected from - - - a total of $7400.00 yet they seem to think they collected a total of -. Which is impossible because they did not collect for - - -. This agency had collected back $7400.00 and sent us check # - for $2900.00. They claim they charged us 10 % of -. - amount of $7700.00 which should only total $770.00 and our agreement for the $7400.00 was 27 % however, they kept almost 40 % of -. -. Check which they never sent us nor do we know what check number - - - sent them. They kept his check and sent us less then what was promised. We have all documentations if needed to follow our statement. Please let me know if you need me to email them to you. The bottom line to make more sense of this issue is this email being sent to - - - - : Dear -, As stated, you collected for - - - the amount of $7400.00 which 27 % is owed to your company totaling $1900.00. You took 10 % of - - - amount of $7600.00 which totals $760.00 because we canceled the transaction. When you total - that we owe, the total should be $2700.00. You sent us a check for $2900.00 CHECK # -. Your company took the remaining balance of $4600.00 which is not our agreement. Your company owes us a total of $1400.00. Please submit to us by next week -/-/2015. Regards, - - Customer Service Supervisor - -, -.