Santander Consumer USA Holdings Inc Consumer Loan Complaint

Santander Consumer USA Holdings Inc Consumer Loan department,

Vehicle loan Shopping for a loan or lease Texas

I received a flyer in the mail from - - - - in -, T- on - -, -. The flyer was a scratch off which showed I won a prize that could amount to $50000.00. I became very excited because I 'm a single mother of - children who was having major financial difficulties this year so I thought this would be my opportunity to give my children a wonderful -. I called the number on the flyer and went into the dealership to claim my prize. I was referred to a car salesman named - -. I gave him my flyer to claim my prize.. He told me that they could not honor the flyer until - -, - -. I was surprised because this was n't on the flyer. Then he informed me that he could help me purchased a brand new vehicle with very little down. I told him that could not be possible because I currently owned a - - - fully loaded and was late - times out of 48 months. He told me it did n't matter that he could still help me. I agreed to let him pulled my credit and he


leather seat. I felt a little bit skeptical due to the small size of the vehicle and the fact that it had bad reviews. - continue to pressure me to buy the vehicle saying that he checked out my - - and that it was badly in need of repairs and will not pass inspection when I try and inspect it. He informed me that it needed a new transmission, - new tires and the air conditioner was broken. I became frighten when he mentioned a new transmission because I was already struggling to make ends meet with my kids. I could n't affordd a - car note with all of those repairs. I finally agreed to the sale when I finally agreed then he informed me that he could n't sell me the - because they could n't financed me for a late model -. Then he showed me the - I purchased which is a - but it did n't have leather seats but he informed me that they could put leather seat at the dealership. I agreed signed the contract -.at night. When I drove the car I hope I felt uneasy because it appears smaller especially when my children got in. I have - boys -, -, and -. I also have a - yr old daughter. I also researched the vehicle online and learned that I was taken advantage of because some of the features - bragged about were standard in all the other -. I called him the next morning and asked that he put me into something bigger. I also told him that it would be difficult for me to pay for a vehicle at - a month that I could n't sit all of my - kids in. He became belligerent with me and starting insulting me yelling at me by saying that I did n't know what I was talking about because his bank account was bigger than mine. I told him I did n't want him to work with me again and drove into the dealership and asked to speak with the sales manager - - -. - - told me he could do nothing for me since I signed the contract. He then refers me to another salesman named - -. She tried convincing me that I had a great deal but I 'm still not comfortable due to the fact that I had a bigger vehicle. I asked him to show me other vehicles but he refused. I walked away disappointed and tried calling both the dealership and the - - - - -. They re fuse to assist me.I also checked the dealership website today - - concerning the flyer and noticed that it was never advertised and I do n't think anyone won anything, I think it was a deceptive practice to lure unsuspecting victims like me in the store to inflate the price of a vechicle for bad credit pe