The CMI Group, Inc. Debt Collection Complaint

The CMI Group, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Improper contact or sharing of info Talked to a third party about my debt Georgia

I had an account with -, -. I closed the account in -, and in - I received a debt collection notice from a third party. After contacting the collection agency to officially dispute the debt I contacted -. After speaking with multiple representatives I was informed that their policy on account closures is to -Obtain a new address -Inform the customer about the final bill -Ensure payment for the final bill amount. None of those steps were followed. We moved, set up USPS mail forwarding to our new address, and continued with life. - claims they have sent - bills to our old address. None of them were forwarded. The collection agency sent the collections notice to our current address. A - representative gave me the number to their collections department, which went to a different third-party agency than the one that sent me the collections notice. The stance from - is " We did everything wrong, can not provide you with a transcript of our conversations or a copy the recorded conversations with our representatives, so pay up. '' The collection agency does not respond to any written communication by me regarding the dispute or any resolution. I am currently seeking an attorney.