JPMorgan Chase Credit Card Complaint

Advertising and marketing

JPMorgan Chase Credit card department,

Advertising and marketing Illinois

Chase card advertised sign up bonus of flyer miles/points. I qualified and the online account shows the rewards as 'earned '. My airline flyer account and airline customer service say the points have not been credited. I have been desperately calling/emailing both Chase and the airline to resolve this issue for more than a month to no effect.

JPMorgan Chase customer in Illinois
Dec 30, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan ChaseAdvertising and marketingSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAdvertising and marketingSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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