U.S. Bancorp Other Financial Service Complaint

U.S. Bancorp Other financial service department,

Refund anticipation check Unexpected/Other fees Rhode Island

I mailed a payment to the - - which presented to my checking account on -/-/15. -/-/15 I filed for bankruptcy this account was not included, because of this my insurance paid off the balance of my account causing an over payment. -/-/15 I requested to have the over payment returned, that request was not processed. -/-/15 second request for over payment started this was completed. -/-/15 I received my check and I deposited it on -/-/15 to my account. -/-/15 the check was returned unpaid as unauthorized. My checking account was then charged a $20.00 fee for a $25.00 check. I am not out $45.00 instead of just $25.00. -/-/15 I contacted customer service to - for a replacement of funds, they stated someone would contact me back and they would find out why the check returned. -/-/15 I have yet to receive a call back. I have contacted this customer service almost on a daily bases and either the call is dropped or they tell me a supervisor will call back in 24 business hours and yet I have not receive a call or my money. I have requested the telephone number to the corporate office and have been told there is no number. I checked on line found a number that is just a series of voice recording information.