BMO Harris Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

BMO Harris Bank account or service department,

Other bank product/service Account opening, closing, or management Illinois

In -, I applied for a Home Equity Loan through BMO Harris. At the start of the process I was told it would take four weeks and close on - -, 2015. Then I was told due to the CFPB guidelines that it would be closed before - - ( " Unfortunately, it is a little frustrating for customers and myself, because the process is taking a little longer than normal due to new CFPB regulations ( Consumer Financial Protection Bureau ). I apologize for the length of time it has taken to process the loan '' ). The loan was not cleared to close until - -, at which I signed the documents. It is now - - and the funds have still not been released. I have spoke with BMO and have been told that the CFPB allows them to begin processing the loan and releasing the funds after 4 business days from the signing of the loan documents. Now where is this stated on the CFPB 's website. I would like a clear understanding and thorough investigation into the practices of BMO Harris.

BMO Harris customer in Illinois
Dec 22, 2015

* Source: CFPB Complaint Database

BMO Harris response to complaint:
Closed with explanation

Consumer disputes how BMO Harris handled their complaint

Created with Highcharts 4.2.3BMO HarrisComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201312/20133/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201512/20152/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20174/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BMO HarrisAccount opening, closing, or management0.8%78.6%13.5%4.0%0.8%1.6%0.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management3.7%66.2%15.8%8.6%1.8%3.3%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints