Regions Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Regions Bank account or service department,

Checking account Problems caused by my funds being low Texas

I opted out of overdraft coverage and have been told that no items would go through and charge me overdraft fees. I was charged - over draft fees this month due to Regions Bank allowing me to overdraft my account. I called and found out that they can only refund $18.00 of the overdraft fees. It seems to me that they want me to keep over drafting to pad their fee income. I would told that my line of credit I have with The bank that if I did overdraft it would pull from my line of credit, I was lied two about both of these items. I believe CFPB should look into Regions Bank handling of overdraft fees, specially why they allow for these lies to happen. Please help, - over draft fees to the bank is nothing but for me on a fixed income it means the difference of my car being paid.

Regions customer in Texas
Dec 23, 2015

* Source: CFPB Complaint Database

Regions response to complaint:
Closed with explanation

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