Regions Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Regions Bank account or service department,

Checking account Problems caused by my funds being low Georgia

This submission relates to previous complaint against Regions Bank regarding excessive overdraft charges with number - and to the finding by CFPB earlier this year that Regions Bank was in violation of Federal Law or Laws in their actions regarding excessive overdraft charges. Other than a refund of a single $36.00 overdraft charge which I received -/-/- ( if remembering correctly on date ), I have not received any thing from Regions Bank in terms of refund or acknowledgement of my valid concerns. In ( or around ) -/-/- I began to receive daily/regular collection calls from Regions Bank. At ( or near ) the same time I also began to receive some other type of alternative collection call which came from different numbers with different area codes delivering messages from people using different ( more than likely fake ) names saying things like they are from the fraud division and my checking account is on their list and my case would be downloaded to my county for further litigation. Both types of calls ended in approximately -/-/- and I strongly feel they are tied together. During my nearly 17 years as a Regions Bank customer I was a victim of identity theft more than once between the years of -/-/- and -/-/- by professional criminals with obvious banking industry knowledge and experience.

Regions customer in Georgia
Dec 22, 2015

* Source: CFPB Complaint Database

Regions response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3RegionsComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/201605101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3RegionsProblems caused by my funds being low10.5%47.6%33.5%1.9%2.2%2.8%0.3%1.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems caused by my funds being low0.1%2.9%3.1%3.4%2.6%41.1%46.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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