Installment loan Taking out the loan or lease
Toyota Motor Credit Corporation Consumer Loan department,
Installment loan Taking out the loan or lease New York
I purchased a - on - -, 2015. After signing all the papers, arriving at a monthly fee of $360.00 for 5 years, I was called back because I was told that there had been a computer " glitch '' that day and they needed to " recalculate '' my numbers. I trusted them and signed new papers which now have me paying $380.00 monthly. I am a - yr old woman and in retrospect realize that this was seen as an opportunity to take advantage of a senior citizen. There is also a discrepancy between what I was originally told the total cost of the car would be at $28000.00. With the new calculations the total cost of the car is $33000.00. There is a notation on the original paper that the total cost of the car is $30000.00.
I have - account numbers with - -, - being based on the first bill for the originally agreed monthly payment of $360.00. ( Which I have attached with this letter ) .The second being for the new montly fee of $380.00. I am ashamed that I did not take my son with me to negotiate the buying of a car. I did take a friend. When she thought the deal was done she walked away. I was embarrassed to call her back for either of the signings. I still have not told my son. I am so ashamed.
Toyota Motor Credit Corporation customer in New York
Dec 20, 2015
* Source: CFPB Complaint Database
Toyota Motor Credit Corporation response to complaint:
Closed with explanation
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