Toyota Motor Credit Corporation Consumer Loan Complaint

Installment loan Taking out the loan or lease

Toyota Motor Credit Corporation Consumer Loan department,

Installment loan Taking out the loan or lease New York

I purchased a - on - -, 2015. After signing all the papers, arriving at a monthly fee of $360.00 for 5 years, I was called back because I was told that there had been a computer " glitch '' that day and they needed to " recalculate '' my numbers. I trusted them and signed new papers which now have me paying $380.00 monthly. I am a - yr old woman and in retrospect realize that this was seen as an opportunity to take advantage of a senior citizen. There is also a discrepancy between what I was originally told the total cost of the car would be at $28000.00. With the new calculations the total cost of the car is $33000.00. There is a notation on the original paper that the total cost of the car is $30000.00.


I have - account numbers with - -, - being based on the first bill for the originally agreed monthly payment of $360.00. ( Which I have attached with this letter ) .The second being for the new montly fee of $380.00. I am ashamed that I did not take my son with me to negotiate the buying of a car. I did take a friend. When she thought the deal was done she walked away. I was embarrassed to call her back for either of the signings. I still have not told my son. I am so ashamed.

Toyota Motor Credit Corporation customer in New York
Dec 20, 2015

* Source: CFPB Complaint Database

Toyota Motor Credit Corporation response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Toyota Motor Credit CorporationComplaint HistoryComplaints4/201212/20122/20133/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201411/201412/20141/20152/20153/20155/20156/20157/20158/20159/201512/20151/20162/20163/20164/20165/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Toyota Motor Credit CorporationTaking out the loan or lease1.3%84.8%8.9%5.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking out the loan or lease0.6%6.7%1.1%0.3%2.4%5.5%81.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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