Google Inc. Money transfers department,
Domestic (US) money transfer Other transaction issues Florida
I heard about a service made out to be similar but better than pay pal called google wallet. I downloaded the app and transferred - $ in total to g wallet. It took about 3 days to clear in both my checking and google wallet account and when it did google wallet took - $ from my checking account and there was only - on my wallet account. i immediately called google wallet while I was in my bank and informed them the issue and they first claimed it was as bank error. the banker I was Cleary stated it was not and entirely Google 's fault. After about - hours of calls and fighting with google wallet they refunded the - extra dollars they had taken within - hours but not the over draft fee the banker charged me. That was -. the - I actually had transferred went to Google wallet and I sent - to google play with no issues. the remainder I was going to use once my wallet card arrived. I received the card -/-/- or -/-/- and when I tried to activate it they closed my account and said I would not be able to use the card or google wallet period. So I asked for a refund they emailed me a form which called for my bank info to refund me. today is the -/-/-. I 've called daily spoken to at least - supervisors had it escalated to higher departments and the only answer I get is they are looking into it. I have now filled out - refund forms spent hours daily speaking with them and gotten nowhere. Should I seek legal action? Please help that - is a lot of money for me.
Google Inc. customer in Florida
Dec 18, 2015
* Source: CFPB Complaint Database
Google Inc. response to complaint:
Closed with explanation
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