HSBC North America Holdings Inc. Money Transfers Complaint

International money transfer Money was not available when promised

HSBC North America Holdings Inc. Money transfers department,

International money transfer Money was not available when promised Maryland

HSBC Bank N.A Is always confiscating money transferred coming through their - payment Hub in - and probably many other people around the world. They withhold the funds for weeks under the pretext of conducting Anti Money Laundering information gathering on the remitter/beneficiary and they use payment network inefficiencies and the multiple layer of intermediaries to keep the funds the longest possible time and most likely accumulate more and more interest on the unlawfully and indiscriminately confiscated funds. Although they are given the information by the intermediaries they still hold the funds. Worse HSBC NY continue to repeat this confiscation and asking intermediaries the same questions ( remitter/ben date of birth, Place of birth, Citizenship and ID ) over and over again. The bank maybe using - profiling using remitter names ( i.e an innocent remitter/beneficiary with the name - will probably get his money confiscated repeatedly over the years and for weeks, while a money launderer named - - may sail through their network with no issues. No one from HSBC N.A/N.Y has bothered to contact me to explain or help. For years this on-going bad practice by HSBC N.Y goes conveniently unchecked. No one from HSBC has bothered to enhance the system to populate the information they gathered about me from previously confiscated funds, i assume because it is not in their " INTEREST.!!! ''

HSBC North America Holdings Inc. customer in Maryland
Dec 17, 2015

* Source: CFPB Complaint Database

HSBC North America Holdings Inc. response to complaint:
Closed with explanation

Consumer disputes how HSBC North America Holdings Inc. handled their complaint

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