Express Recovery Services, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

Express Recovery Services, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Utah

We had - - come to our house and offer to do in blown attic insulation for free to us as long as we applied for - credits, - through our natural gas company and - through the federal government on our taxes. We filled out our natural gas company - and received the check and sent it to them. When it came time to do our taxes we found out that the credit that they claimed was still valid was not valid, we spoke to a representative of the Internal Revenue Service to find out that the credit they wanted us to apply to our taxes had expired 2 years before their service. On the form we signed it specifically states " In the event that i have complied with the above terms and done all I can, and I do not qualify to receive any part of the rebate check ( s ) I will not owe Penguin Insulation that portion of the Total Amount Financed. '' I think I did all I could to try to get the rebate but I am not going to cheat on my taxes to do it. I called penguin insulation multiple times to try and resolve these issues but after 2 years they instead sent me to debt collections.

Express Recovery Services, Inc. customer in Utah
Dec 16, 2015

* Source: CFPB Complaint Database

Express Recovery Services, Inc. response to complaint:
Closed

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