First Data Corporation Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

First Data Corporation Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine South Carolina

I received a letter in the mail on -/-/15 from TRS Recovery Services and telecheck. The letter stated that I made a $480.00 purchase from - - on -/-/2015 and then stopped payment on the check. The letter had " Notice of Unpaid Electronic Transfer '' at the top of the page. It read that the above referenced electronic transaction could not be completed because either I had stopped payment on this transaction or my account may not be authorized for ACH transactions. Telecheck has purchased this dishonored electronic fund transfer referenced. As a result, TeleCheck has forwarded the debt to its affiliate, TRS Recovery Services , Inc. for collection. Your file has been assigned to the Recovery Department where it will be given to a professional collection agent. It stated that I purchased an item in the amount of $480.00 from - - and a check was written on - -, 2015 and a $25.00 returned check fee was added. I do not have a bank account with the bank they are claiming it was written on, -. I have not ordered anything from - and I called - and they verified that I had not ordered anything from


the bank verified that I did not have an account with them and that I have never used an account with them to purchase any items from -, nor had anyone else committed identity fraud with my information. And they also verified that no one had ever opened an account in my name. I called TRS back and was hung up on - different times by their representatives. I called - back and was told to call TRS. Both companies, Telecheck and TRS Recovery Services have made an error and are refusing to rectify the situation. They are wanting me to get a certified letter from - saying that I have never banked with them, and then send them - pages of information including all of my personal banking information and a picture of my drivers license. It should be up to this company to fix this. I have not ordered any items from - as verified by - and I do not have an account and never have with - bank. I am having a hard time even understanding how Telecheck says that a transaction occured with an account from - when their has never been an account in my name with said bank and also how a transaction for $480.00 of products were bought from - when - verified to me that the transaction never occurred. I did not order from - and I want to know how and why this company has my information and are making false claims and threats against my character and my credit. I do not know if I can file a police report because no one has used my identity because there has never been a - account in my name and no items were purchased from -. This company needs to be stopped!

First Data Corporation customer in South Carolina
Dec 15, 2015

* Source: CFPB Complaint Database

First Data Corporation response to complaint:
Closed with explanation

Consumer disputes how First Data Corporation handled their complaint

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Contact First Data Corporation

https://www.firstdata.com/en_us/home.html
866-965-8330
[email protected]
5565 Glenridge Connector NE Ste 2000
Atlanta GA 30342
First Data Corporation
First Data Corporation

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