Barclays Credit Card Complaint

Barclays Credit card department,

Delinquent account New York

I applied online for a Barclay Bank Visa card as part of a program through - to finance a new computer. They have never sent me so much as an invoice, let alone the actual card. I 've not been able to make any payments online because you need the card number to set up online payments. The only thing I know is the last - digits of the card, because that was in the first email they sent me. When the account is in arrears enough, I get an offer of a payment plan, and can sign in using the last - digits of the account to make a payment. Once you make a payment, you can no longer sign in that way and have to wait to be in arrears again. I have been able to make - payments, and my credit score is plummeting because of this. The only way to contact them is over the phone ( I have - and ca n't use the phone ) or at a mailing address. I wrote them a letter -/-/- asking for their help and received no response of any kind.