MOHELA Student Loan Complaint

MOHELA Student loan department,

Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled New York

Hello, I make regular payments to my student loan. The loan was originally made through -, but has since been bought by MOHELA. All payments I make to MOHELA, whether they are over the amount due or in advance of the due date, are applied to interest in their entirety. Not - is applied to the outstanding principal balance. I have attached a statement for reference. Thank You