Non-federal student loan Dealing with my lender or servicer trouble with how payments are handled
MOHELA Student loan department,
Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled New York
Hello, I make regular payments to my student loan. The loan was originally made through -, but has since been bought by MOHELA. All payments I make to MOHELA, whether they are over the amount due or in advance of the due date, are applied to interest in their entirety. Not - is applied to the outstanding principal balance. I have attached a statement for reference. Thank You
MOHELA customer in New York
Dec 12, 2015
* Source: CFPB Complaint Database
MOHELA response to complaint:
Closed with explanation
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