MOHELA Trouble With How Payments Are Handled Complaints

Review and analysis of over 15 complaints against MOHELA

MOHELA consumers have reported over 15 official complaints related to Trouble with how payments are handled. Out of the 15 consumer complaints against MOHELA, 13% were disputed by the consumer (i.e. the consumer was not happy with how MOHELA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against MOHELA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Trouble With How Payments Are Handled Consumer Complaints


MOHELA Student loan dealing with my lender or servicer trouble with how payments are handled

August 10, 2016 - I was n't able to pay a private student loan I got over ten years ago in Missouri ( MOHELA ). Eventually, a judgment was taken out against me. I have finally graduated from college and would be able to pay a reasonable amount per month, but the exorbitant attorney 's fees and 10 % interest on the judgment are keeping me from basically ever being able to pay off this loan. Also, the attorney will not give me information about how to pay electronically, is not agreeing to the payment arrangement I proposed, and now is trying to make my father pay - he has even less money than I do....

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MOHELA Student loan dealing with my lender or servicer trouble with how payments are handled

April 2, 2016 - This is with regards to -/Mohela account # -. Last month I refinanced and consolidated - of my student loans into -. In doing so, - estimated the payoff $ amount, which ended up being $120.00 higher than what was needed to pay off the old/refinanced loans and caused the loan balance to turn negative by this amount. On -/-/2016 I sent a written request to -/Mohela through the message center on their website, asking them to promptly refund me the overpayment. They replied on -/-/2016 and said, " Thank you for contacting MOHELA. According to our records, you will...

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MOHELA Student loan dealing with my lender or servicer trouble with how payments are handled

December 12, 2015 - Hello, I make regular payments to my student loan. The loan was originally made through -, but has since been bought by MOHELA. All payments I make to MOHELA, whether they are over the amount due or in advance of the due date, are applied to interest in their entirety. Not - is applied to the outstanding principal balance. I have attached a statement for reference. Thank You ...

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