Ditech Financial LLC Mortgage Complaint

Ditech Financial LLC Mortgage department,

Conventional fixed mortgage Settlement process and costs Florida

Lis Pendens finally released after fighting with GreenTree/Ditech with the help of HUD, -, - and Florida 's Hardest Hit. However, the process was a nightmare with Ditech they did everything possible to foreclose on us luckily I had big guns behind me. The rep from - ( HUD affiliate ) had to do a couple of conference call with Ditech and myself on the line to straighten Ditech messes up..after getting all the paperwork for re-modification which was submitted in a timely manner TWICE received letter from Ditech informing us we were denied modification as they did not receive paperwork on time. When the - package of identical paper arrived at my house I contacted - Our rep from Greentree, the only person I was allow to speak to at Greentree, Of course as always - does n't answer his phone ever, left voice mail asking why do I have these same doc 's what should I do ... .No response ... called again ... voice mail to date I have not heard from - ... NO letter no call just left me hanging so, another - conference called got it straightened out to which Ditch admitted they Had


Ditech website to actually process a payment as I can not Even contact them using their own contact form.on their own site, advised the company several times, no improvement ) noticed a fee of $55.00 thinking that was a late charge I emailed the company using an email address from customer service, Ditech states it can take up to a month for an response. Today I received a letter from Ditech referring our account to a specific rep and contact her only, no answer to previous email. Called the rep today and asked why is my account being charged for -/-/- and Now -/-/- a $55.00 fee, what is that for??? Informed that my payments went up an additional $55.00 per month for the next 10 months for legal fees. Amazing that fee just occurred in - 2015 and not on -/-/-, -/-/-, -/-/- or - 2015 started in -/-/- No letter stating anything no correspondence of any kind alerting me to the increase of any fees ... After all the work to get our account current I am now behind exactly $55.00 for fees that JUST Appeared ... Spoke to Ditech manager and lost it after all they have put me personally through I am going NUTS with this company and I can honestly say I hate them. Yet, here they are working with - a federal government program for the people and - is now connected with the lowest of the low, complaints reign supreme for Ditech so, ranting online about them is useless Yet, they giving out loans via - I want to warn Americans STAY AWAY FROM DITECH. - Pay attention to Ditech..they are the worst mortgage company out there