Financial Asset Management Systems, Inc. Debt Collection Complaint

Non-federal student loan False statements or representation attempted to collect wrong amount

Financial Asset Management Systems, Inc. Debt collection department,

Non-federal student loan False statements or representation Attempted to collect wrong amount California

- hired Financial Asset Management Systems ( FAMS ) to collect on private student loans. Financial Asset Management Systems ( FAMS ) is not reporting all the payments that I have been making since -/-/-/-/-/2015. I made payments in -/-/2015/-/-/2015 to FAMS which are not being reported to the balance. FAMS has illegally not reported all the payments that I have made on my account. I took a screenshot of the payments that are being reported via FAMS online payment system but they do n't reflect payments from -/-/-/-/-/2015. The payment system is not reporting payments made in -/-/-/2015 which is illegal and is a deceptive business practice and illegal debt collection practice.

Financial Asset Management Systems, Inc. customer in California
Dec 11, 2015

* Source: CFPB Complaint Database

Financial Asset Management Systems, Inc. response to complaint:
Closed with explanation

Consumer disputes how Financial Asset Management Systems, Inc. handled their complaint

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How Financial Asset Management Systems, Inc. handles False statements or representation complaints

Created with Highcharts 4.2.3Financial Asset Management Systems, Inc.Complaint HistoryComplaints2/20147/20145/20157/201510/201512/20151/201612/20161/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Financial Asset Management Systems, Inc.False statements or representation80.0%20.0%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFalse statements or representation3.9%77.5%2.6%13.4%0.6%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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