JPMorgan Chase Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

JPMorgan Chase Mortgage department,

Other mortgage Loan servicing, payments, escrow account California

After foreclosing on the property in - - Chase rescinded the foreclosure in - -. I then began the process of qualifying for a loan modification, I entered into a agreement with Chase in - - with payments of $4100.00 per month until -/-/-, the agreement further called for a principal reduction of $440000.00 if my mortgage payments were made on time and I was not in default. My payments are current and I am paid through -/-/- -, more than one year since the agreement. Chase has not kept their part of the agreement by reducing the principal balance as they have stated in writing.

JPMorgan Chase customer in California
Dec 10, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
In progress

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20150255075100125150Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseLoan servicing, payments, escrow account3.0%71.3%9.2%4.3%2.7%8.3%1.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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